Business in decline? Start calling your customers back

Reaching out to wayward customers will reinvigorate your sales and allow you to do a lot of market research

Business in decline? Start calling your customers backGrant was on the ground yelling as I came around the corner at high speed on my mountain bike at dusk. He had flown off his bike instead of hitting a moose standing on the trail. I skidded to avoid him. I could still see two moose, a cow and her year-old calf, on the…

ConnecTour Chronicles: Cheap rural living brings brewery dream to life

Nokomis Craft Ales is putting Nokomis, Sask. on the map – defying conventional thinking that only the big city yields success

ConnecTour Chronicles: Cheap rural living brings brewery dream to lifeTroy Media publisher Doug Firby and Travel editor Lisa Monforton are part of a group of Canadians who call themselves ConnecTour. Starting in May in British Columbia and ending in October in Newfoundland, they hope to make an 8,000-km bicycle journey across the country, discovering how the COVID-19 pandemic has reshaped our lives and our…

Government spending in New Brunswick is about to hit a wall

A $600 million gap exists between what the province currently spends and what it can afford to spend without increasing its debt load

Government spending in New Brunswick is about to hit a wallBased on the mood in government offices in Fredericton, you would think everything is rolling along smoothly with the top down. Yet, the province’s finances are headed straight for a brick wall. According to the independent Parliamentary Budget Officer’s latest report, there’s a $600 million gap between what New Brunswick currently spends and what it…

To share wealth you first have to create it

MacKenzie Scott's fuzzy criticisms of capitalism

To share wealth you first have to create itBy Bradley Doucet and Miguel Ouellette Montreal Economic Institute Allow us to join in the chorus of praise for the charitable giving of MacKenzie Scott, the ex-wife of Amazon founder Jeff Bezos, who announced last month that she had given away another $2,739,000,000 to 286 organizations. Private philanthropy is part of what makes the world…

Global tax cartel is a march to higher taxes

... and more corporate welfare

Global tax cartel is a march to higher taxesCanadian politicians like Chrystia Freeland see tax competition as a “race to the bottom.” But for the rest of us, a global tax cartel will mean an inevitable march toward higher tax bills and more pork for companies with access to politicians. Freeland agreed to the American-led proposal for a global minimum business tax of…

Three things every business needs to do to improve sales

Implement a plan, hold your sales team accountable, and keep updating and changing your sales campaigns

Three things every business needs to do to improve salesDebra was flustered. She had taken over a business with the intent of growing it but had come to the realization that increasing sales might be easier said than done. She recognized that because of the added overhead expenses of her operations, sales would have to grow 50 per cent from current revenue to ensure…

Building neurotech community in Alberta earns student startup award

Eden Redman co-founded student group-turned-non-profit to support students exploring new ways for computers to interact with the brain

Building neurotech community in Alberta earns student startup awardEverything from brain-controlled prosthetics to games that are responsive to brain activity are within our grasp, according to University of Alberta student Eden Redman. Redman’s work promoting and expanding access to brainwave-sensing technology has earned him the Student Entrepreneur of the Year award at Startup Edmonton’s YEG Startup Community Awards. Announced at an online ceremony in May,…

Incremental change will help you grow and strengthen your business

The results will lead to an outstanding future for your business

Incremental change will help you grow and strengthen your businessHelp is a word that’s foreign to many entrepreneurs, so when a caller says they need help, I listen intently. I received such a call in November 2019 from an entrepreneur who had bought into a company and realized that the management team was struggling. “Dave, I need an outside perspective on how to move…

Innovation provides edge in meeting growing demand for dietary fibre

Innovation attracting the interest of food companies looking to make their products healthier

Innovation provides edge in meeting growing demand for dietary fibreDemand for beta glucan fibre has been rising steadily in recent years, as mounting evidence suggests the dietary fibre can help lower cholesterol, reducing the risk of heart disease and control blood sugar levels in people with diabetes. Best of all, it creates none of the side-effects of drugs and is fully recognized by the…

Why wealth taxes hamper economies and punish us all

What you tax more of, you get less of

Why wealth taxes hamper economies and punish us allCalls by self-identified progressives and others who purport to champion equity, compelling everyone to pay their fair share, have grown louder and more strident. It seems these social justice warriors have discovered previously unknown inner fiscal conservatism, with their usual zeal for redistribution and punishment for those who they deem have excessive wealth. It’s wealth…

What we lose in a virtual workplace

Essentially, we lose the amazing power of human-to-human connection

What we lose in a virtual workplaceRegardless of how the future plays out in your organization, one thing is certain: virtual meetings are here to stay. It’s easy to see why. They are cost-effective, as there is no need to pay employees to travel and incur related expenses and, when successful, they enable talented peers to work together regardless of location…

Why many leaders are lonely and what to do about it

Find someone you can trust to communicate what you’re going through

Why many leaders are lonely and what to do about itOn a recent Sunday afternoon, I went over the handlebars of my bike, bent my front wheel and landed on my head. My son Caleb wasn’t surprised – in fact, I’ve noticed he worries about me when we go riding. And I admit I’ve had my share of accidents on my mountain bike. The thing…

What you and your business can learn from Strava

A Strava-like mentality can take your business to a whole new level

What you and your business can learn from StravaMy cycling buddies have been using the phone app Strava for years to track their rides. While this isn’t novel, the appeal of Strava is that, like Facebook, you can see what your friends are doing and comment on their activity. Unlike Facebook, there’s honesty in postings because your whole activity is measured, not just…

How to manage the post-lockdown search for workers

Available workers are rarer than openings now. Smart business people will start making adjustments so we can all enjoy some prosperity

How to manage the post-lockdown search for workersAt last we’re beginning to see beyond the pandemic to a return to more normal times. Businesses are reopening. Corporations have capital to invest and are starting to do so. Thanks to government support during the pandemic, many people have savings to spend. The combination of a liberation from lockdown and all these available funds…
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