How to tell if you are working for a bully

And what to do about it

How to tell if you are working for a bullyI met Brenda when she managed a 2,000-person department for a Fortune 500 company. Brought in to help her with an upcoming change initiative, I was impressed by Brenda’s intelligence, creativity, political savvy, and dedication to her job. She had all the qualities of a senior executive – which was her career goal. But she…

Six crucial behaviours of collaborative leadership

The new leadership is a blend of personal and interpersonal skills that form the basis of your ability to impact, influence and inspire others

Six crucial behaviours of collaborative leadershipMost executives agree that collaboration is more important than ever in today's turbulent business environment. A company's very survival may depend on how well it can combine the potential of its people and the quality of the information they possess with their ability – and willingness – to share that knowledge throughout the organization. Deloitte’s Future of Work research…

How working from home could be bad for your career

Working from home could enhance your work-life balance, but negatively impact your development and career trajectory

How working from home could be bad for your careerAs we approach three months working in pandemic lockdown, many organizations are toying with the idea of making remote work a more permanent fixture. The potential advantages are obvious: financial savings from reduced office space, reduced commuting time for employees, the ability to hire from outside the region. For many organizations, the experiment with virtual…

When it comes to confidence, you can’t fake it

But you can genuinely project it through tapping into authentic emotions, expanding your posture, and dressing for success

When it comes to confidence, you can’t fake itThink about a time when you needed to project confidence but felt uncertain or insecure. How did you handle it? Did you try to hide these feelings and just "fake it 'til you make it?" If you did, it probably didn't work. The problem is that attempting to suppress genuine emotions requires so much conscious…

Three crucial skills for leading without authority

The goal of leadership without authority is to get others to willingly co-operate and engage, rather than following directives because you’re the boss

Three crucial skills for leading without authorityWith flatter management structures, increased outsourcing, and the moves toward collaborative cultures and cross-functional teams, the criterion for the job of leader is changing. More and more people are assigned to leadership roles in which they have no positional authority. The goal of leadership without authority is to get others to willingly co-operate and engage,…

Why you don’t believe me when I say “I’m listening”

If you have to choose between what I’m saying and how I look while saying it, you will intuitively discount my words and believe what you see

Why you don’t believe me when I say “I’m listening”If I am dropping eye contact or checking texts messages or rotating my shoulders while you are speaking, you don’t feel heard – even if I tell you I’m listening and can repeat every word you just said. Here’s why . . . Most explanations of human behaviour assume that people are strongly influenced by…

Putting your nervous butterflies to work

When it comes to fear and anxiety, we tend to fight our feelings even though we would be better off using them

Putting your nervous butterflies to workWe all tell ourselves stories that cause us to behave in peculiar ways – even if our behaviour seems logical in the moment. We might not even be aware of how compromised our problem-solving mechanisms might be perceived by others (or ourselves if we were more objective). There’s an old joke about a fellow walking…

How to fake charisma

Charisma is all about an individual's infectious positive attitude and personal energy, as projected through body language

How to fake charismaCharisma has been described as personal magnetism or charm. To me, charisma is all about an individual's infectious positive attitude and personal energy, as projected through his or her body language. People are the most charismatic when they are genuinely enthused, confident and upbeat about themselves and their topic. And as a leadership coach, I…

Why feet don’t lie in communications

Feet close together, you're timid or hesitant; feet wide apart, you look more solid and sure of yourself

Why feet don’t lie in communicationsTwo of your colleagues are talking in the hallway. You'd like to join the conversation, but you don't know if you'll be seen as a rude interruption or a welcome addition. Want to find out? Just watch their feet. When you approach the twosome, you will be acknowledged in one of two ways. If the…

The secret sauce of effective leadership

If you want to be evaluated as authoritative, understand what’s at stake in any situation and adjust your body language accordingly

The secret sauce of effective leadershipBefore the meeting began, Adam assumed a power pose: standing with hands on hips and feet wide apart for two full minutes to get all the advertised benefits of doing so. It worked. He could almost feel his stress level lowering and his self-confidence rising. By the time he strode into the conference room, took…

Success a product of whom, not what, you know

The high achievers of today are not so much a product of superior expertise as they are a product of superior networks

Success a product of whom, not what, you knowWhat really distinguishes high performers from the rest of the pack is their ability to maintain and leverage large, diversified networks that are rich in experience and span all organizational boundaries. Ironic, isn't it? Here we are, smack in the middle of the Information Age, discovering that our greatest advantages aren't coming from what we know…

5 ways to stay sane if your boss is a micromanager

The worst thing an organisation can do is to reward pathological behaviour

5 ways to stay sane if your boss is a micromanagerOne of my bosses, Janet, was clever, hardworking and had an amazing eye for detail. She had high standards: if you e-mailed with a question at 10 p.m., she replied by 10.05. She worked hard, delivered on time, hated mistakes and expected the same from her team. She was driving us mad. We had been…

Confessions of a unremitting power posture junkie

Research shows that your posture affects both how you feel and how others perceive you

Confessions of a unremitting power posture junkieMy name is Carol and I’m a posture junkie. It all began with the reaction I saw when I was introduced as a speaker who writes and lectures about body language. I watched as people automatically changed their posture. They held their heads higher, pulled their shoulders back and tightened their abdominal muscles. In doing…

Watch what you say without even speaking

Making sure you understand the kind of signals your body is sending is important every time you are talking to someone

Watch what you say without even speakingOne time, during a radio interview entitled "What you're saying without speaking," I was asked to comment on the host's body language.  He was a very good sport about being critiqued in public, and he quickly understood that, in order to change your body language, you must first be aware of what your body is…

How to say ‘yes’ to pro bono work and feel good about it

Calling it ’knowledge philanthropy’ rather than ‘pro bono’ makes me feel like I am giving, rather than giving something away

How to say ‘yes’ to pro bono work and feel good about itAs an entrepreneur I get a lot of requests to give away expertise ‘for a good cause’. Many times I have to say no. However, I have started to intentionally incorporated knowledge philanthropy into my lifestyle portfolio (not my business portfolio). Here are some of the lessons I learned around how I say ‘YES!’ to…
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